As a police officer everyone you meet is an opportunity. Every interaction is a chance to confirm or dispel a stereotype, and make no mistake, you are doing one or the other.
Month – March 2013
The customer is always right, right?
It is important, but for a police officer it is not about customer service. It is about treating everyone with respect and with dignity. Having a customer that you might be required to kill changes everything. It is not about creating a feeling, it is about serving with integrity. That raises the bar well above mere “customer service.”